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Last updated: January 2024

Agreement to Terms

By accessing or using the storitracc website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

About Our Services

storitracc operates as a travel agency and acts as an intermediary between you (the customer) and various travel service providers including airlines, hotels, tour operators, and other suppliers. We facilitate bookings on your behalf but are not the direct provider of travel services unless explicitly stated.

Website Use

Permitted Use

You may use our website for personal, non-commercial purposes to:

  • Browse travel information and services
  • Submit enquiries about travel arrangements
  • Access your booking information
  • Contact us regarding our services

Prohibited Use

You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorised access to any part of the website
  • Use automated systems to extract data from the website
  • Transmit any malicious code or harmful content
  • Impersonate any person or entity
  • Interfere with the proper functioning of the website

Booking Terms

Enquiries and Quotations

Prices and availability shown on our website are indicative and subject to change. All quotations provided are valid for the period stated and are not confirmed bookings until payment is received and confirmation is issued.

Booking Confirmation

A booking is confirmed only when:

  • We have received the required deposit or full payment
  • We have issued written confirmation of your booking
  • All required travel documentation has been provided

Accuracy of Information

You are responsible for ensuring that all information provided to us is accurate and complete. This includes personal details, travel dates, passport information, and any special requirements. Errors may result in additional charges or inability to travel.

Pricing

All prices are quoted in British Pounds Sterling (GBP) unless otherwise stated. Prices are subject to availability and may change without notice until a booking is confirmed. Once confirmed, prices will only change in limited circumstances as permitted by law.

Payment Terms

Payment terms vary depending on the type of booking and supplier requirements. Generally:

  • A deposit is required at the time of booking
  • The balance is due before departure (typically 8-12 weeks)
  • Some bookings may require full payment at the time of booking

We accept various payment methods which will be confirmed at the time of booking. Late payment may result in cancellation of your booking.

Changes and Cancellations

Changes by You

If you wish to change your booking, please contact us as soon as possible. Changes may be subject to availability and additional charges from suppliers. We will inform you of any costs before processing changes.

Cancellations by You

Cancellation charges apply and vary depending on the type of booking and how far in advance you cancel. Specific cancellation terms will be provided with your booking confirmation. We strongly recommend purchasing appropriate travel insurance.

Changes by Suppliers

Travel suppliers occasionally need to make changes to bookings. In such cases, we will notify you as soon as possible and work with you to find suitable alternatives or arrange refunds where applicable.

Travel Documentation

You are responsible for ensuring you have valid travel documents including:

  • Passport with adequate validity
  • Visas and entry permits where required
  • Health documentation and vaccinations
  • Travel insurance documents

We can provide guidance on documentation requirements, but it remains your responsibility to obtain and verify all necessary documents.

Travel Insurance

We strongly recommend that you obtain comprehensive travel insurance to cover cancellation, medical expenses, personal liability, and other potential losses. We can provide information about insurance options, but the purchase of insurance is your responsibility.

Our Liability

As agents, our liability is limited to the services we directly provide. We are not liable for:

  • Acts or omissions of third-party suppliers
  • Events beyond our reasonable control
  • Your failure to follow documentation or health requirements
  • Losses not caused by our breach of contract or negligence

Where we are liable, our liability is limited to the amount paid for our services.

Intellectual Property

All content on this website, including text, images, logos, and design, is the property of storitracc or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use this content without our written permission.

External Links

Our website may contain links to external websites. We are not responsible for the content or practices of these external sites. Links are provided for convenience and do not imply endorsement.

Governing Law

These Terms of Use are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We may update these Terms of Use from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes constitutes acceptance of the revised terms.

Contact Us

If you have any questions about these Terms of Use, please contact us:

storitracc
47 Park Row
Leeds, LS1 5JL
United Kingdom

Email: [email protected]