Privacy Policy

Last updated: January 2024

Introduction

storitracc ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Submit an enquiry through our website
• Book travel services with us
• Subscribe to our newsletter
• Contact us directly via email or other means

This information may include:

• Name and contact details (email address, postal address)
• Travel preferences and requirements
• Passport and identification details (when required for bookings)
• Payment information
• Dietary requirements and accessibility needs

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Process and manage your travel bookings
• Communicate with you about your enquiries and bookings
• Provide customer support and respond to your requests
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

Sharing Your Information

We may share your personal information with:

• Travel suppliers (airlines, hotels, tour operators) necessary to fulfil your bookings
• Payment processors to complete transactions
• Service providers who assist in our operations
• Legal authorities when required by law

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When personal information is no longer required, we will securely delete or anonymise it.

Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Request transfer of your information to another party
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

storitracc
47 Park Row
Leeds, LS1 5JL
United Kingdom

Email: [email protected]